Cold chain and freshness
Safeguard fresh and temperature-sensitive products from storage to shelf. Typical sites: pharma, healthcare, food storage and preparation, cold rooms and freezers, and logistics.
Watch the live traceAuthorised Monnit stocking distributor for Africa
See everything.Know sooner.Act faster.
SMART IQ joins wireless sensors, secure gateways and one live dashboard, so your fridges, tanks, server rooms and buildings are never out of sight.
Medicine Fridge 01Cold Chain IQ, safe range 2–8°C
4.2°C
Normal
Demo data
Within range. Continuous monitoring is active.
Simulation, not a live customer site. Press the button and watch the phone. *Alert delivery depends on network availability and the configured notification channel.
Authorised distributor forMonnit
Monnit hardware, stocked and supported in Africa
SMART is an authorised Monnit stocking distributor for Africa. You get Monnit’s wireless sensors and gateways from local stock, with the installation, calibration and live monitoring that make them work on your site.
- Local stock of Monnit sensors, gateways and accessories
- Installation and commissioning built around your site
- Calibration and temperature mapping for regulated environments
- SMART IQ dashboards, alerts and audit-ready reports
- Local technical support from the team that supplied it
From a sensor event to action, in seconds*
A condition is detected, sent securely, and turned into a dashboard update, an alert and an audit record, automatically.
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1A sensor detects the condition
Monnit wireless sensors watch temperature, humidity, doors, leaks, power, level and air quality. Batteries last for years.
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2A gateway sends it securely
Each site uses the link that suits it: a Monnit ALTA gateway, Ethernet, 4G or direct Wi‑Fi. Readings are stored and forwarded if the link drops.
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3SMART IQ turns it into action
You see live dashboards. SMART IQ handles alerts, escalation and reports, and keeps every event as a historical record.
*Alert delivery depends on network availability and the configured notification channel.
Built for places where a missed reading costs money
The same platform protects stock, research, uptime and comfort. Here are the places we monitor most.
Pharmacies
Protect medicine stock with live temperature monitoring, alerts and audit-ready records.
Try the pharmacy simulationLaboratories
Protect research, products and compliance with continuous environmental monitoring and instant alerts.
Try the air quality simulationGreenhouses
Track humidity, soil conditions, light and temperature thresholds around the clock.
Try the greenhouse simulationFacility management
Watch temperature, door status, air quality, water leaks and other critical building conditions.
Try the water leak simulationData centres
Monitor temperature, humidity, power, airflow, water leaks and doors in real time to protect uptime.
Try the data centre simulationTank and water level
Watch levels, pumps and leaks across every tank and site, with alerts before one runs dry or overflows.
Try the tank level simulationBathroom occupancy
Count visits, send cleaners when it is needed and prove each clean with a QR scan, while tracking air quality.
Try the washroom simulationAlso available in SMART IQ
- Water leak
- Air quality
- Operations
- Manholes
- Car wash
- Staff workflow
- Critical rooms
- Utilities
Try the IoT simulations
Each one runs in your browser with sample data and sped-up time. Every simulation has preset alarms. Trigger a fault, and when a reading breaches an alarm you can watch SMART IQ send the alerts and keep the record. The cold chain simulation is the live trace at the top of this page.
Speed
Pharmacy fridge and dispensaryNormalSimulated data
Open the fridge door or cut the power and watch the temperature climb. At 8°C SMART IQ sends push, SMS and email alerts, and keeps the whole excursion for your audit.
Medicine fridge°CSafe range 2–8°C
Fridge doorDoor sensor
Dispensary°C54% humidity
Alerts sent
PushSMSEmailFridge temperature
Safe range 2–8°CDispensary temperature map
Coldest °C, hottest °C
Preset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Server roomNormalSimulated data
Start a cooling fault, flood the floor under Rack B or open the room door. Each event reaches the right person and is logged.
Hottest rack°CLimit 27°C
Data centre health%84 sensors online
UPS load%Utility power healthy
Alerts sent
PushSMSEmailServer racks
Hottest rack
Alarm at 27°CPreset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Greenhouse zone 03NormalSimulated data
Start a heatwave. With automatic venting on, the roof vents hold the zone inside its range. Turn automation off to see an alert instead.
Temperature°CTarget 22–26°C
Humidity% RHTarget 50–65%
Roof ventsAutomatic
Alerts sent
PushSMSEmailZone temperature
Target 22–26°CRoof vents and climate
Preset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Washroom 02, main lobbyNormalSimulated data
Visitors are counted. At 50 visits a cleaning request goes out, and a QR scan proves the clean was done.
CO₂ppmAir quality
Temperature°CComfortable
Humidity% RHVentilation normal
Alerts sent
PushSMSEmailVisits since the last clean
18of 50 visits
- Count visits
- Request service
- Dispatch cleaner
- Scan QR to verify
No cleans recorded in this session.
CO₂ in the washroom
Alarm at 800 ppmPreset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Water tank, Noordhoek EstateNormalSimulated data
Run the pump or draw water quickly. High and low levels raise alerts, and the cut-off stops the pump before the tank overflows.
Level%Alerts at 15% and 85%
VolumekL20 kL tank
PumpNormal use
Alerts sent
PushSMSEmailTank
Level over time
Alarms at 15% and 85%Preset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Leak detection floor planNormalSimulated data
Burst a pipe in any room. The nearest sensor reports it within seconds, and the main valve can shut itself.
Burst a pipe in the
Sensors wetof 4 rooms
Main valveShuts off the site
Water on floorLEstimate
Alerts sent
PushSMSEmailFloor plan
Dots are leak sensorsSensors and valve
Preset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Meeting room air qualityNormalSimulated data
Fill the room and watch CO₂ rise. SMART IQ boosts ventilation automatically and alerts facilities if air quality turns poor.
CO₂ppmTarget under 1,000
Peoplein the room
VentilationAutomatic
Alerts sent
PushSMSEmailAir quality now
Good520 ppm
Good under 1,000 ppm. Fair to 1,200. Poor above that.
CO₂ over time
Target under 1,000 ppmPreset alarms
The rules SMART IQ watchesEvent log
- No events yet. Use the buttons to trigger one.
Closed-loop controlNormalSimulated data
When an alert isn’t enough, SMART acts. A Monnit remote controller switches your equipment, and SMART IQ checks that it worked. Run the example.
Room temperature24.0°CThreshold 25°C
RelayOffRemote controller
Air conditionerOffSwitched by relay
Alerts sent
PushSMSEmailWhat happens, step by step
- 1
Temperature rises
The sensor reads 26.3°C against the 25°C limit.
- 2
Gateway receives the breach
The event enters the SMART control workflow.
- 3
Relay switches on
The remote controller starts the air conditioner.
- 4
Escalation starts
Push, SMS and email alerts go to the responsible people.
- 5
Dashboard verifies
Temperature settles below 25°C and the response is confirmed.
Once the temperature is stable, escalation continues as needed and the system returns to normal monitoring.
Preset alarm
The rule SMART IQ watchesOne platform for almost anything measurable
Monnit makes 80+ sensor types covering environmental conditions, utilities, equipment, occupancy and critical infrastructure. All of it feeds the same SMART IQ dashboard.
TemperatureCold rooms, rooms and equipment
HumidityEnvironmental conditions
Tank levelUltrasonic level monitoring
Door statusOpen, closed and how long
Water leakEarly leak detection
Power and currentVoltage, amps and equipment
OccupancyPeople flow and utilisation
Air qualityPM2.5 and indoor environment
AirflowVelocity and pressure
VibrationEquipment condition
PressureProcess monitoring
Motion and activityMovement and events
Design your system before the site survey
Answer five practical questions about what you monitor, your building and your internet. SMART will draft a sensor and connectivity design and send it to our team.
Hardware is only the beginning
SMART supports the whole monitoring lifecycle, from installation to the evidence you show an auditor.
- CalibrationConfidence in every measurement
- Temperature mappingStructured spatial temperature analysis
- Audit-ready reportingClear evidence when compliance matters
- InstallationDeployment built around your site
- Technical supportOngoing monitoring confidence
What an event record looks like
| Time | Event | Reading | Result |
|---|---|---|---|
| 09:42 | Fridge temperature | 5.1°C | Within range |
| 09:43 | Dispensary humidity | 54% RH | Within range |
| 14:32 | High temperature | 8.6°C | Push, SMS and email sent |
| 14:36 | Alert acknowledged | None | Pharmacy team |
| 14:58 | Fridge temperature | 5.4°C | Back in range |
Who relies on SMART
Organisations that monitor their sites with SMART IQ.
What would you see sooner if you could?
Tell us what you need to monitor. We will recommend the right sensors, connectivity and alerting for your site.
Office
Shop 1, Shoreline Center
Hout Bay, Cape Town, 7806
South Africa
Home / Terms and conditions
Customer information & legal documents
Customer Terms & Conditions
Please review the applicable terms governing SMART’s remote-monitoring equipment, subscriptions, support and related services before accepting a quotation.
Customer Agreement Version 2.0 | 10 October 2026Customer Terms & Monitoring Risk Notice
A concise summary of the principal commercial terms, monitoring limitations, customer responsibilities, warranty provisions and risk disclosures.
Customer & Service Level Agreement V2.0
The full six-page agreement covering orders, payments, monitoring subscriptions, renewal, installation responsibilities, technical limitations, warranties, support levels, termination, risk allocation and liability.
Critical Monitoring Risk Acknowledgement
Hospitals, pharmacies, cold-chain facilities and other critical-monitoring deployments require a separately completed and signed Risk Acknowledgement before live activation.
Schedule A is contained on page six of the full Customer & Service Level Agreement. Please contact SMART to arrange completion and acceptance of this document.
Acceptance & Legal Information
Publication of these documents does not constitute automatic customer acceptance. The applicable Agreement must be supplied and accepted through the agreed quotation or contract process.
Applicable statutory consumer protections and non-excludable legal rights remain unaffected. Material contractual changes require the applicable agreement and acceptance process.
- Contracting entity
- Sensor Monitoring and Remote Technologies (Pty) Ltd, trading as SMART.
- Questions or an accessible copy
- For questions about the terms or to request an accessible copy, emailbrett@smartm2m.co.za
Home / Partner access
SMART Partner Access
For resellers, installers and system integrators who supply Monnit sensors and SMART IQ monitoring to their own customers.
What partners get
- Trade pricing on Monnit sensors, gateways and accessories
- Datasheets, catalogues and selection help for each customer site
- Technical support for installation and commissioning
- Calibration and temperature mapping through SMART
- SMART IQ dashboards and alerts for your customers’ sites
How it works
- Send a requestTell us about your company and the kind of work you do.
- We check your detailsWe confirm your company and what you need.
- You get your accessWe send you your trade pricing and access details.